Privacy Policy

SEUL ENTERPRISES PRIVATE LIMITED (“SEUL”, “we”, “our”, “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.

By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Company Information

Business Name: SEUL ENTERPRISES PRIVATE LIMITED

Registered Address: 112C-1, Anupparpalayam, A.V.P. Road, Muthu Gopal Nagar, Tiruppur – 641 652, Tamil Nadu, India

GSTIN: 33ABQCS7544H1ZW

Support Email: Seulenterprises@gmail.com

2. Information We Collect

When you visit our website or place an order, we may collect the following information:

a) Personal Information

• Full name
• Email address
• Phone number
• Shipping and billing address
• Payment details (processed securely via third-party payment gateways; we do not store card details)

b) Automatically Collected Information

• IP address
• Browser type and device information
• Pages visited and time spent on our website
• Cookies and usage data

3. How We Use Your Information

We use your information to:

• Process and fulfil your orders
• Communicate order updates, shipping details, and customer support responses
• Improve our website, products, and services
• Prevent fraud and unauthorized transactions
• Send promotional emails or offers (only if you have opted in)

4. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content.

You can choose to disable cookies through your browser settings. Please note that disabling cookies may affect website functionality.

5. WhatsApp Communications

We may use your phone number to send you WhatsApp messages related to your orders, such as order confirmations, shipping and delivery updates, payment reminders, and account notifications, using the WhatsApp Business Platform provided by Meta. These messages are sent using approved message templates and contain only the information necessary for the relevant transaction (such as your name, order details, and delivery status).

We may also send you marketing or promotional messages over WhatsApp only if you have opted in to receive them, and you can opt out at any time. Your data shared via WhatsApp is subject to Meta’s own privacy policy in addition to this one.

6. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share your information only with:

• Payment gateways (for secure transaction processing)
• Shipping and logistics partners (for order delivery)
• Service providers who assist us in operating our website and business
• Government or legal authorities, if required by law

All third parties are obligated to keep your information confidential.

7. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or alteration.

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

As a customer, you have the right to:

• Access the personal information we hold about you
• Request correction or update of inaccurate information
• Request deletion of your personal data (subject to legal and operational requirements)
• Opt out of promotional communications at any time

To exercise these rights, please contact us at Seulenterprises@gmail.com.

9. Retention of Information

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before sharing any personal information.

11. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal, operational, or business requirements. Updates will be posted on this page with a revised “Last updated” date.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Email: Seulenterprises@gmail.com
Address: SEUL ENTERPRISES PRIVATE LIMITED, 112C-1, Anupparpalayam, A.V.P. Road, Muthu Gopal Nagar, Tiruppur – 641 652, Tamil Nadu, India